Privacy Policy
How LeadmaxEdge collects, uses, and protects your information.
This Privacy Policy explains how LeadmaxEdge ("we", "us", "our") collects, uses, stores, and shares personal information when you use our website and services.
Information We Collect
- Identity and contact data (name, phone number, email address, city/location, organization/school)
- Service-related details submitted through booking and enquiry forms
- Transaction and payment-related metadata (through payment partners)
- Technical data such as IP address, browser/device information, and usage logs where applicable
How We Use Information
- To provide counselling/coaching services and respond to enquiries
- To process appointments, transactions, and support requests
- To communicate service updates, confirmations, reminders, and follow-ups
- To improve platform performance, usability, and service quality
- To detect fraud, misuse, or unauthorized activity
- To comply with applicable legal/regulatory obligations
Sharing of Information
We may share data with trusted service providers and partners only as required for service delivery, payment processing, analytics, fraud prevention, legal compliance, and operational support. We do not sell personal information.
Payment Information
Payments are handled through authorized payment gateways/providers. Sensitive payment credentials are processed by those providers under their own security and compliance standards.
Data Retention
We retain information only as long as necessary for service delivery, dispute handling, legal compliance, and legitimate business purposes.
Data Security
We use reasonable administrative and technical safeguards to protect personal data. However, no method of transmission/storage is completely secure, and absolute security cannot be guaranteed.
Your Rights
Subject to applicable law, you may request access, correction, or deletion of your personal data, or raise concerns about data processing by contacting us.
Cookies and Tracking
We may use essential cookies and related technologies for site functionality, session management, and performance insights.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of external sites.
Children's Privacy
Where counselling/services involve minors, parent/guardian-provided information may be processed for legitimate service purposes.
Policy Updates
We may update this Privacy Policy from time to time. Updates will be posted on this page with revised applicability where relevant.
Contact
For privacy-related questions, contact us at info@leadmaxedge.com.