Refund and Cancellation Policy

Upon completing a Transaction, you enter into a legally binding and enforceable agreement with us to purchase the product and/or service.

Cancellation

After payment, a User may cancel a transaction only where cancellation has been specifically provided for on the Platform. Any such cancellation will be subject to the terms mentioned on the Platform.

We retain sole discretion in approving cancellation requests and may request additional details before processing any request.

Refund Eligibility

Once you have received the product and/or service, refund/replacement/return requests are allowed only where the product and/or service does not match the description on the Platform.

Any refund request must be submitted within three (3) days from the date of transaction, or within such number of days as prescribed on the Platform (which will not be less than three days).

How to Request a Refund

To request a refund, raise a support request/ticket or contact us at info@leadmaxedge.com with:

• A clear and specific reason for the request
• The exact term(s) allegedly violated
• Supporting proof/documents where required

Approval and refund decision are at our discretion, and additional details may be requested before finalizing any claim.